Privacy Policy — jill88 Philippines

This Privacy Policy ("Policy") describes how jill88 ("Platform," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you," "your") who access or use the jill88 platform at jill88.org and its associated services (collectively, the "Platform").

This Policy applies to all personal data processed in connection with: player account registration and maintenance; deposit and withdrawal transactions; game play and betting activity; participation in promotions and the VIP loyalty program; customer support interactions; and technical Platform usage data collected automatically during your sessions on jill88.

This Policy does not apply to websites, applications, or services operated by third parties — including game suppliers, payment processors, or external links — that may be accessible from the jill88 Platform. Those services are governed by their own respective privacy policies.

For the purposes of this Privacy Policy and applicable Philippine data privacy law, jill88 acts as the data controller in respect of personal data collected from Filipino players through the jill88 Platform at jill88.org.

As data controller, jill88 determines the purposes for which personal data is processed and the manner in which that processing is carried out. jill88 is responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with this Policy and applicable Philippine law.

Where jill88 engages third-party service providers to process personal data on its behalf — for example, payment processors handling GCash and bank transfer transactions, or game suppliers hosting game sessions — those providers act as data processors under the direction of jill88, subject to data processing agreements that impose obligations consistent with this Policy.

jill88 collects the following categories of personal data from players and Platform users:

jill88 does not intentionally collect sensitive personal information as defined under RA 10173 (e.g., health data, religious beliefs, political affiliations) as part of its standard Platform operations. Where such information is incidentally disclosed — for example, in a support communication — it is handled with the same protections as other personal data and is not used for any secondary purpose.

jill88 collects personal data through the following mechanisms:

4.1 Directly from You. The majority of personal data held by jill88 is provided directly by you — during account registration (mobile number, password), during KYC verification (name, date of birth, government ID), when making deposits or requesting withdrawals (GCash details, bank account information), when contacting customer support (conversation content and contact details), and when updating your account profile.

4.2 Automatically During Platform Use. Technical data — including your IP address, device type, browser, mobile network, and session activity — is collected automatically through server logs and cookies when you access and use jill88.org. This data is collected whether or not you are a registered player and is used for security monitoring, fraud prevention, and Platform performance optimization.

4.3 From Third-Party Payment Processors. When you complete a GCash, PayMaya, BPI, BDO, Metrobank, or 7-Eleven transaction, the relevant payment processor shares transaction confirmation data — including transaction reference numbers and amounts — with jill88 for the purpose of crediting your account balance. jill88 does not receive or store your full GCash PIN, bank card number, or online banking credentials.

4.4 From Game Suppliers. Third-party game suppliers integrated with jill88 may share game session data — including wager amounts, game results, and session timestamps — with jill88's systems for the purpose of crediting winnings, maintaining game history, and resolving disputes.

jill88 processes your personal data for the following purposes, each with a corresponding legal basis under the Data Privacy Act of 2012:

5.1 Account Creation and Management. Processing your registration data (mobile number, name, date of birth) is necessary for the performance of the contract between you and jill88 — your Account agreement. Without this processing, jill88 cannot provide you with access to the Platform.

5.2 Payment Processing and Transaction Management. Processing your financial data for deposits and withdrawals is necessary for the performance of your contract with jill88 and to comply with applicable financial monitoring obligations under Philippine law.

5.3 Identity Verification (KYC). Processing your government ID and identity documents for KYC is required to comply with Philippine anti-money laundering regulations and PAGCOR-aligned compliance requirements. This processing is legally mandated and cannot be waived.

5.4 Fraud Prevention and Security. Processing of technical data, transaction patterns, and account activity for fraud detection and security monitoring is based on jill88's legitimate interests in protecting the Platform, its players, and the integrity of gaming operations. This includes detecting unauthorized access, identifying collusion, and monitoring for money laundering activity.

5.5 Customer Support. Processing of support communications is necessary for the performance of your Account agreement and jill88's legitimate interests in resolving player inquiries, disputes, and responsible gaming requests effectively.

5.6 Regulatory Compliance. jill88 is required by applicable Philippine law and regulatory requirements to retain certain transaction, identity, and gaming records for defined periods. This processing is mandatory and based on legal compliance obligations.

5.7 Responsible Gaming. Processing of responsible gaming tool usage data — including deposit limits, session timers, and self-exclusion records — is necessary for jill88 to fulfil its player protection obligations and its legitimate interests in preventing gambling-related harm.

5.8 Marketing and Promotions. Where you have given explicit consent, jill88 may use your contact data to send promotional communications about new games, bonuses, and offers available on the Platform. Consent to marketing is entirely optional and does not affect your Account access. You may withdraw marketing consent at any time through your account settings or by contacting jill88 support.

jill88 does not sell, rent, or trade personal data. Data is shared only in the following defined circumstances:

6.1 Payment Processors. Deposit and withdrawal transactions require the sharing of necessary transaction data with the relevant payment processor (GCash/GXI, PayMaya/Maya Bank, BPI, BDO, Metrobank, or 7-Eleven/CLIQQ). Each payment processor is an independent data controller for the data they process in connection with the transaction and is bound by their own privacy policies and applicable Philippine financial regulations.

6.2 Game Suppliers. To enable you to access and play games hosted by third-party game suppliers integrated into jill88, your Player ID, session token, and balance data are transmitted to the game supplier's servers during active game sessions. Game suppliers are contractually bound by data processing agreements with jill88 that restrict use of this data to game delivery purposes.

6.3 Regulatory and Law Enforcement Authorities. jill88 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive — or where jill88 reasonably believes disclosure is necessary to protect the legal rights of jill88 or its players.

6.4 Fraud Prevention Services. jill88 may share technical and account data with reputable third-party fraud detection service providers for the purpose of identifying fraudulent account activity, preventing unauthorized access, and maintaining Platform integrity. Such providers are bound by confidentiality obligations and may not use the data for any other purpose.

6.5 Professional Advisers. jill88 may share relevant personal data with its legal advisers, auditors, or accountants where necessary in connection with legal proceedings, regulatory audits, or professional compliance reviews. Such parties are bound by legal professional privilege and confidentiality obligations.

6.6 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of jill88's assets, personal data held by jill88 may be transferred to the relevant successor entity. Players will be notified of any such transfer as required by applicable Philippine law and their rights under this Policy will continue to apply.

jill88 uses cookies and similar browser-based tracking technologies to deliver essential Platform functionality, maintain your login session, and improve Platform performance for Filipino players. This section describes the categories of cookies jill88 uses.

7.1 Strictly Necessary Cookies. These cookies are essential for the operation of jill88.org and cannot be disabled. They include session cookies that maintain your authenticated login state, security tokens that prevent cross-site request forgery, and technical preference cookies that store your regional and language settings. Without these cookies, the Platform cannot function properly.

7.2 Functional Cookies. Functional cookies remember your preferences across sessions — for example, your preferred game lobby view, responsible gaming notification settings, and recently played games. These cookies improve your Platform experience but are not strictly required for core functionality.

7.3 Analytics Cookies. jill88 uses first-party analytics to understand how players use the Platform — which game categories are most popular, how navigation flows work, and where technical errors occur. Analytics data is aggregated and does not identify individual players. jill88 does not use third-party advertising analytics networks.

7.4 Security Cookies. Security cookies assist jill88's fraud detection systems by associating your session with a specific device fingerprint. This helps identify account access from unusual locations or devices — a key protection for Filipino players whose accounts may be targeted by credential-stuffing attacks.

Managing Cookies. You may control cookie settings through your browser's privacy controls. Disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Disabling functional and analytics cookies will not affect your ability to play games or process transactions.

jill88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable Philippine legal and regulatory obligations, and to resolve disputes or enforce agreements. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your active Account plus a minimum of five (5) years following Account closure, in compliance with applicable Philippine anti-money laundering record-keeping requirements.
• KYC Verification Documents: Retained for a minimum of five (5) years following the last transaction or Account closure, whichever is later, as required by AMLC regulations and PAGCOR compliance requirements.
• Transaction Records: Retained for a minimum of five (5) years following each transaction, in line with Philippine anti-money laundering and tax record-keeping obligations.
• Gaming Activity Logs: Retained for a minimum of three (3) years following the last game session, for dispute resolution and responsible gaming monitoring purposes.
• Customer Support Records: Retained for three (3) years following the resolution of each support interaction.
• Technical and Session Logs: Retained for twelve (12) months, after which they are deleted or anonymized.
• Self-Exclusion Records: Where a player has requested self-exclusion, their exclusion record is retained indefinitely for permanent exclusions or for the relevant exclusion period plus two (2) years for time-limited exclusions, to prevent re-registration circumvention.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual.

jill88 implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or disclosure. The following security measures are in place:

9.1 Encryption in Transit. All data transmitted between your browser or mobile device and jill88 servers is encrypted using TLS 1.2 or TLS 1.3 with 256-bit encryption. The jill88 platform enforces HTTPS across all pages and subdomains — unencrypted HTTP connections are automatically redirected.

9.2 Encryption at Rest. Sensitive personal data — including KYC documents, financial data, and password hashes — is stored in encrypted form. Passwords are hashed using industry-standard one-way cryptographic functions and are never stored in recoverable plain text.

9.3 Access Controls. Access to personal data is restricted on a need-to-know basis within jill88's operational teams. Access to KYC documents and financial records is limited to designated compliance and finance personnel with appropriate authorization levels.

9.4 Fraud Monitoring. jill88 operates automated systems that monitor account activity in real time for indicators of unauthorized access, including logins from new devices, unusual geographic access patterns, and abnormal transaction behavior. Suspicious activity triggers alerts and may result in temporary Account suspension pending investigation.

9.5 Third-Party Security Standards. Payment processors and game suppliers integrated with jill88 are evaluated for compliance with applicable security standards before integration. Payment processing partners are required to maintain PCI-DSS compliance for payment card data handling where applicable.

9.6 Data Breach Response. In the event of a personal data breach that is likely to result in harm to affected players, jill88 will notify the National Privacy Commission and affected players as required by the Data Privacy Act of 2012 and its implementing regulations, within the timeframes prescribed by law.

Under the Data Privacy Act of 2012, Filipino players whose data is processed by jill88 have the following rights regarding their personal information. These rights may be exercised by contacting jill88 support:

jill88 is strictly an adults-only platform. Access to and use of the jill88 Platform is prohibited for individuals under 21 years of age, in compliance with PAGCOR age requirements for Philippine casino gambling operations.

jill88 does not knowingly collect personal data from individuals under 21 years of age. Where jill88 discovers or has reasonable grounds to believe that a registered player is under the age of 21, the Account will be immediately and permanently closed. Any balance in such an Account — including deposited funds — may be forfeited in accordance with jill88's Terms and Conditions and applicable Philippine regulations regarding underage gambling.

If a parent or guardian becomes aware that their minor child has provided personal data to jill88 and created an Account, they should contact jill88 support immediately via live chat. jill88 will investigate the report and, where confirmed, close the Account and delete the associated personal data to the fullest extent permitted by applicable legal retention requirements.

The jill88 Platform integrates with third-party game suppliers, payment processors, and technical service providers to deliver its services to Filipino players. While jill88 takes reasonable steps to select service providers with adequate data protection standards, jill88 is not responsible for the privacy practices of third-party services that operate outside jill88's direct control.

12.1 Game Suppliers. Game sessions delivered by third-party providers — such as Pragmatic Play, PG Soft, Jili, NetEnt, and Evolution Gaming, among others — involve the transmission of your Player ID and session data to the game supplier's servers. Game suppliers' use of this data in the delivery of game sessions is governed by their own data processing agreements with jill88 and their respective privacy policies.

12.2 Payment Processors. GCash (GXI), PayMaya (Maya Bank), BPI, BDO, Metrobank, and 7-Eleven/CLIQQ are independent data controllers for the financial transaction data they process. Their data handling practices are governed by their own privacy policies and applicable Bangko Sentral ng Pilipinas (BSP) regulations.

12.3 No Third-Party Advertising SDKs. jill88.org does not integrate third-party advertising networks, social media tracking pixels, or marketing analytics SDKs that would allow third parties to track your browsing behavior across websites for advertising purposes. All analytics used by jill88 are first-party only.

Some of jill88's third-party game suppliers and technical infrastructure providers may process data in jurisdictions outside the Philippines. Where personal data is transferred outside the Philippines, jill88 takes steps to ensure that such transfers are conducted under appropriate safeguards — including contractual clauses that require overseas recipients to provide a standard of data protection consistent with Philippine law.

Transfers of data to overseas game supplier infrastructure occur only to the extent technically necessary to deliver game sessions — specifically the transmission of the Player session token and session balance data required to run the game. Full identity and financial data is not transmitted to game suppliers in the course of normal game delivery.

jill88 does not transfer KYC identity documents or sensitive player financial data to overseas jurisdictions except where legally required or where the player has given explicit informed consent for a specific purpose.

jill88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidelines, changes to the services offered by jill88, or changes in jill88's data processing practices.

Material changes to this Policy — for example, changes that affect the purposes for which personal data is used or the third parties with whom it is shared — will be communicated to registered players via a notice on the jill88 Platform and/or by notification to your registered mobile number or email address at least seven (7) days before the changes take effect.

Minor amendments — such as corrections of typographical errors or clarifications that do not alter the substance of any provision — may be published on jill88.org without individual player notification and take effect immediately upon publication. The "Last Updated" date at the top of this Policy reflects the most recent revision date.

Your continued use of the jill88 Platform following notification of a material Policy amendment constitutes your acknowledgment of the updated Policy. If you object to any amendment, you may exercise your right to Account closure as described in jill88's Terms and Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or jill88's handling of your personal data — including requests to exercise your rights under Section 10 — please contact jill88 through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, with Tagalog- and English-speaking agents. This is the fastest channel for privacy rights requests and Account data inquiries.
• Email: [email protected] — for written privacy inquiries. Responses are provided within five (5) business days.

When submitting a privacy rights request, please include your registered Philippine mobile number and a description of your request. jill88 may request additional identity verification before processing requests to ensure that data is disclosed or acted upon only at the direction of the Account holder.

If you are unsatisfied with jill88's response to your privacy inquiry or rights request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which administers the Data Privacy Act of 2012.